Contact Us

We’re here to help. If you have any questions about our products, orders, shipping, or returns, please feel free to contact our support team. We aim to provide helpful and timely assistance to ensure a smooth shopping experience.

Customer Support

Our customer support team is available during the following hours:

Support Hours
Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)
Excluding public holidays

During these hours, our team will respond to inquiries as quickly as possible.

24-Hour Online Assistance

Our website provides 24-hour online access, allowing you to browse products, place orders, and submit inquiries at any time. Messages submitted outside of support hours will be answered on the next business day.

Contact Information

Email:
seedie@mierelle.com

Business Location:
689 Dianzi Mountain Second Road
Tongji Subdistrict, Jimo District
Qingdao, Shandong, China

Send Us a Message

If you have questions regarding:

  • Product information
  • Order status
  • Shipping and delivery
  • Returns and refunds
  • General inquiries

Please contact us by email and our team will be happy to assist you.