Contact Us
We’re here to help. If you have any questions about our products, orders, shipping, or returns, please feel free to contact our support team. We aim to provide helpful and timely assistance to ensure a smooth shopping experience.
Customer Support
Our customer support team is available during the following hours:
Support Hours
Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)
Excluding public holidays
During these hours, our team will respond to inquiries as quickly as possible.
24-Hour Online Assistance
Our website provides 24-hour online access, allowing you to browse products, place orders, and submit inquiries at any time. Messages submitted outside of support hours will be answered on the next business day.
Contact Information
Email:
seedie@mierelle.com
Business Location:
689 Dianzi Mountain Second Road
Tongji Subdistrict, Jimo District
Qingdao, Shandong, China
Send Us a Message
If you have questions regarding:
- Product information
- Order status
- Shipping and delivery
- Returns and refunds
- General inquiries
Please contact us by email and our team will be happy to assist you.