Shipping policy

At Mierelle, we aim to provide reliable shipping and clear delivery information for our customers.

Mierelle currently provides products and shipping services for customers within the United States.

At this time, we do not offer international shipping outside the United States.

Our standard shipping rates are as follows:

Orders $40 or more — Free Standard Shipping

Orders under $40 — $8 Standard Shipping Fee

Shipping fees will be displayed at checkout before payment is completed.

Orders are typically processed within 1–3 business days after payment has been successfully completed.

Orders are processed during normal business days and do not include weekends or public holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email.

Estimated delivery time within the United States is typically 5-10 business days after the order has been shipped.

Delivery times may vary depending on the shipping carrier, destination, weather conditions, and other logistics factors.

Once your order has been shipped, a tracking number will be sent to your email address.

Customers can use this tracking number to check the delivery status of their package.

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control, including:

We appreciate your understanding in such situations.

Customers are responsible for providing accurate shipping information when placing an order.

If an incorrect address is provided and the package has already been shipped, we may not be able to modify the shipping details.

Please contact our support team as soon as possible if you notice an address error after placing an order.

If you have any questions regarding shipping, please contact our customer support team.

Email:
seedie@mierelle.com

Customer Support Hours:
Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)
Excluding public holidays

Our website accepts inquiries 24 hours a day, and messages submitted outside support hours will be answered on the next business day.

Your cart is empty