Terms of service

Overview

This website is operated by Mierelle. Throughout the site, the terms “we,” “us,” and “our” refer to Mierelle. By visiting our website and purchasing products from our store, you agree to be bound by the following Terms of Service.

These Terms of Service apply to all users of the site, including browsers, customers, merchants, and contributors of content.

By accessing or using any part of the site, you agree to these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction when using our services.

Product Information

We make every effort to display our products as accurately as possible, including product descriptions, images, and pricing. However, slight differences may occur due to photography, lighting conditions, or display settings.

We reserve the right to modify product information, pricing, or availability at any time without prior notice.

Orders and Billing Information

We reserve the right to refuse or cancel any order if necessary. This may occur in cases such as suspected fraud, incorrect pricing, or issues related to payment authorization.

Customers agree to provide accurate and complete billing and contact information when placing orders.

Payment

Payments on our website are processed through secure third-party payment providers such as PayPal. By completing a purchase, you agree to follow the terms and policies of the selected payment provider.

Mierelle does not store full payment details.

Shipping

Orders are processed within a standard processing period before shipment. Estimated shipping times may vary depending on the destination and shipping carrier.

Shipping fees and delivery estimates will be displayed at checkout or described on the Shipping Policy page.

Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy. Customers are encouraged to review this policy for detailed information about eligibility, conditions, and procedures for returns.

Intellectual Property

All content on this website, including images, logos, text, graphics, and design elements, is the property of Mierelle or its content suppliers and is protected by applicable copyright and intellectual property laws.

Content from this website may not be reproduced, distributed, or used without prior written permission.

Limitation of Liability

Mierelle shall not be liable for any damages arising from the use or inability to use our products or services, except where required by applicable law.

Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with the updated effective date.

Customers are encouraged to review this page periodically.

Contact Information

If you have questions about these Terms of Service, you may contact us at:

Email:
seedie@mierelle.com

Business Address:
689 Dianzi Mountain Second Road
Tongji Subdistrict, Jimo District
Qingdao, Shandong, China

Customer Support Hours:
Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)
Excluding public holidays